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Enter SN
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Service Details

【Note】How to find your device SN number:

Please find the serial number (SN) label on your robot device. Usually located at:

1. Top or inside of the robot battery compartment;

2. Paper shipping confirmation included in the box.

If you have difficulty finding it, please contact HighTorque customer service for assistance


Repair Delivery Timeline:

PI: Within 7 working days

HI: Within 15 working days

Modules and Parts: Within 3 working days

Repair Delivery Timeline:

PI: Within 7 working days

HI: Within 15 working days

Modules and Parts: Within 3 working days

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